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August 18, 2022

You Don’t Really Own The Movies You Buy Digitally

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Exactly what rights users have when it comes to this type of behavior is unclear. As noted by The Hollywood Reporter, these types of contracts are usually enforceable even if users don’t read the terms of service. By continuing to use online stores such as Prime Video or the PlayStation Store, users indicate that they agree to the terms of use outlined and accept that content may be removed.

To make matters worse, it’s unclear whether customers are even entitled to a refund. For example, Amazon’s Terms of Service confirm that Amazon is not liable for content that is no longer available. This suggests that they would not have to offer any monetary compensation to anyone who can no longer access their movies and TV shows. But in a similar situation in 2019, when Microsoft stopped selling books on the Microsoft Store, it refunded every purchase made when content was removed from libraries, according to ZDNet.

Meanwhile, Sony failed to mention refunds when announcing the removal of hundreds of movies from PlayStation Store and didn’t respond to Mashable when asked for comment. This means users could potentially lose hundreds of dollars while not being able to see anything they bought.



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